I was recently introduced to a company called 37 Signals by my boss Loic. I had heard of a couple of their products and although I do not use any, I know several people who use Basecamp and Ruby on Rails. In fact, because I’m not a coder working in a coder’s world, I find myself making jokes about how “I did that in Ruby on Rails” or “really, you don’t think that could be done? Well have you tried it in Ruby on Rails?”. I mainly make these jokes because Ruby on Rails is a good name that I can remember and RSS jokes are just getting outdated now. But I digress.

What I was looking for when I headed over to 37 Signals’ homepage was the format of their web pages. I’m working on a new project at work that will bring a new perspective to our company – the idea is to create an atmosphere that brings people back to our site for other reasons than to see what our products are about. Basically we don’t want our webpage to be totally static, so we’re looking to create more content – like we used to do with “Seesmic du Jour“. 37 Signals does this quite well – even stepping outside of their digital presence into the print world.

They have a book! It’s called “REWORK“. I’d like to make a few points here:

37 Signals is a company that makes easy-to-use web apps for businesses. They say on their site “Every day the world’s most respected brands, small businesses, non-profits, and entrepreneurs depend on our products to make their businesses run smoothly. Safe, secure, and reliable. Since 2004.”
So you could go to their site to download software, or to see what people who use their products think about it, but you can also keep up with their “daily thoughts and opinions” on their Signal vs Noise blog. Or, you could get their book “REWORK” which they have made a very clever video advertisement for and posted on YouTube.

So let’s look at this business construct that they’ve designed – it’s awesome. First they’ve made a several products that people love. Second, they’ve designed a web page that is welcoming and informative. When you show up to it you can find figure out what they do – without information overload. They’ve made a blog that they regularly update and therefore bring people back on a constant basis. They’ve written a book. If you read the book, it may lead you to the company – as it did for me. If you go to the blog, it may lead you to the YouTube video, which will lead you to the book. The web page advertises the book. Everything links back to them, their brand, their company. I’m not sure if they’d prefer you use their products, read their book, or follow their blog – but I’m sure they’d be happy if you did any of those. The point is – their reach is massive, now spreading beyond their own web page and into pages that you physically flip in your hand – a book that our boss wants his employees to read.

This is a salute to 37 Signals and their awesome brand presence.